Privacy Policy
Last updated: June 1, 2026
This Privacy Policy explains how CSY Group collects, uses, and protects information when you visit our website, join our community, submit forms, or interact with our online services.
Information We Collect
We may collect information you choose to provide, such as your name, email address, Discord details, event registration details, and messages submitted through forms or community channels.
We may also collect technical and usage information, including pages visited, links clicked, approximate location, device type, browser type, referral source, and similar analytics data.
How We Use Information
- To operate, maintain, and improve the website and CSY Group community experience.
- To respond to enquiries, event registrations, support requests, and community-related communications.
- To understand website traffic, content performance, and user engagement through analytics.
- To manage events, competitions, educational sessions, partner programmes, and member communications.
- To protect the website, community, and services from misuse, spam, or security issues.
Cookies and Google Analytics
We use cookies and similar technologies to understand site traffic and improve the website. Google Analytics may set cookies or use similar identifiers to help measure visits, sessions, pages viewed, and interactions.
Where required, analytics cookies will only be used after you provide consent. You can reject analytics cookies or change your browser settings to limit cookies.
Third-Party Services
Our website may link to or use third-party services such as Google Analytics, Google Forms, Discord, Instagram, X, member portals, broker registration pages, and event platforms. These services may process information according to their own privacy policies.
We are not responsible for the privacy practices of third-party websites or services. Please review their policies before submitting personal information.
Data Sharing
We do not sell personal information. We may share information with service providers, partners, or platforms only where needed to operate the website, run events, process registrations, manage community activity, or comply with legal requirements.
Data Retention and Security
We keep information only for as long as reasonably needed for the purposes described in this policy, unless a longer period is required by law or legitimate business needs.
We use reasonable technical and organisational measures to protect information, but no website or online service can guarantee absolute security.
Your Choices and Rights
You may contact us to request access to, correction of, or deletion of personal information where applicable. You may also ask us to limit certain communications.
You can control cookies through your browser settings and, where available, through the cookie choices shown on this website.
Contact Us
For privacy questions, requests, or concerns, contact us at contact@csyholdings.org.